Frequently Asked Questions
Find answers to common questions about our IP tools, privacy practices, and network services.
IP Basics
Understanding IP addresses and how they work.
Privacy & Security
How we protect your privacy and data security.
Our Tools
How to use our network analysis tools effectively.
Technical Support
Troubleshooting and technical assistance.
General Questions
What is an IP address?
An IP (Internet Protocol) address is a unique numerical identifier assigned to every device connected to the internet. It serves as your device's digital address, allowing other computers and servers to locate and communicate with your device across the global network.
There are two main types: IPv4 (like 192.168.1.1) and IPv6 (like 2001:0db8:85a3:0000:0000:8a2e:0370:7334). Most home users currently use IPv4 addresses.
Is your service really free?
Yes, all our IP tools and network analysis services are completely free to use. We don't charge any fees, require registration, or have hidden costs. Our mission is to provide accessible network tools for everyone.
Do you store my IP address or personal data?
No, we don't store, log, or retain your IP address or any personal information. All processing happens in real-time and data is immediately discarded after providing results.
We also don't use cookies, analytics, or tracking scripts. Your privacy is our top priority. Read our Privacy Policy for more details.
How accurate is IP geolocation?
IP geolocation is generally accurate to the city level for most users, but accuracy can vary depending on several factors:
- Your ISP's network configuration
- Whether you're using a VPN or proxy
- Rural vs urban location
- Mobile vs fixed broadband connection
Rural areas may show broader location ranges, and some ISPs route traffic through different cities than your actual location.
Privacy & Security
Can someone track me using my IP address?
Your IP address can reveal your approximate location (city/region) and ISP, but it cannot pinpoint your exact physical address or identify you personally without additional information.
However, websites you visit can log your IP address, and law enforcement can request ISP records if needed for legal investigations.
Should I be concerned about my IP address being visible?
For most users, having a visible IP address is normal and not a security concern. However, you might want to consider privacy tools if:
- You're concerned about online privacy
- You want to access geo-restricted content
- You're using public Wi-Fi networks
- You're in a country with internet restrictions
How can I hide my IP address?
There are several ways to hide or change your IP address:
- VPN (Virtual Private Network): Most popular and effective method
- Proxy servers: Less secure but faster for basic browsing
- Tor browser: Maximum anonymity but slower speeds
- Mobile hotspot: Use your phone's data connection
Our VPN Detection tool can help you verify if your privacy tools are working correctly.
Technical Questions
Why does my IP address change?
Most home internet connections use dynamic IP addresses, which can change for several reasons:
- Your ISP reassigns IP addresses periodically
- You restart your modem/router
- Your internet connection is interrupted
- You switch between different networks (home, work, mobile)
Business connections often have static IP addresses that don't change.
What's the difference between IPv4 and IPv6?
IPv4 and IPv6 are different versions of the Internet Protocol:
IPv4
- • Format: 192.168.1.1
- • 32-bit addresses
- • ~4.3 billion addresses
- • Most common currently
IPv6
- • Format: 2001:db8::1
- • 128-bit addresses
- • Virtually unlimited addresses
- • Future of internet addressing
Why do I see different results on different websites?
Different IP lookup services may show slightly different results because:
- They use different geolocation databases
- Databases are updated at different times
- Some services may be more accurate for certain regions
- Your ISP's routing may have changed recently
We use multiple high-quality data sources to provide the most accurate results possible.
Using Our Tools
How do I check if my VPN is working?
Use our VPN Detection tool to verify your VPN is working:
- First, check your IP without VPN connected
- Connect to your VPN service
- Visit our VPN detection page
- Compare the results - your location should show the VPN server location
If the location hasn't changed, your VPN may not be working properly.
Can I use your tools for commercial purposes?
Yes, our tools can be used for legitimate commercial purposes such as:
- Network troubleshooting and diagnostics
- Security research and analysis
- Verifying business network configurations
- Educational and training purposes
Please review our Terms of Service for usage guidelines and restrictions.
How often should I check my IP address?
There's no set frequency, but you might want to check your IP address when:
- Setting up new network equipment
- Troubleshooting connectivity issues
- Verifying VPN or proxy connections
- Checking for security concerns
- Configuring remote access services
Still Have Questions?
Can't find what you're looking for? We're here to help!
We typically respond to inquiries within 24-48 hours.